So yesterday I fell victim for two of my accounts to the fight between Instagram and all of its third party apps. I use Hootsuite to schedule my accounts and boost posts by liking other posts in the hashtags or location tags, and never had any problem for the latter other than a temporary lock on liking for a few hours.
As many others probably experienced, yesterday I was shocked to see I received a week-long ban and can't comment on anything either, including write captions to my own posts. This is extremely frustrating as I work with an agency, and my clients obviously aren't anticipating a week's worth of suspended content.
I reported the ban as a mistake (useless) several times, as well as tried to call and email Instagram support which has no answer and gives an auto email reply to just look at their terms of service. Anyone have any luck getting unbanned in this predicament, or advice on this situation? I'm planning on emailing my effected clients explaining the beef between Instagram and Hootsuite, and then switching all of my accounts to Later which seems to be the only safe scheduler left.
Anything else you think I can/should do?
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