Tiktok Restricted Passcode issue

Hello All

Wonder if anyone can help with a Tiktok issue I've uncovered during my testing.

I run training courses on Social Media & Online visibility for Young People starting out in business so was doing some research into TikTok prior to updating my content. Incidentally, I did some research regarding childrens' use of TikTok a while back (as lots of school age kids around here seem to have access in spite of the 13 age restriction) and out of 10 sample feed videos, 6 were NSFW in some form or other so if you haven't used it, be aware of your brand values! The new Restricted mode really seems to work in bringing that under control though so give it a try if you haven't.

Anyway, that's where my problem starts. I was experimenting with multiple accounts - as that's how a lot of people will work it, personal & business profiles.

Popped an account on the phone using the phone number. Restricted mode, works fine.

I added another account using an email, also restricted it (used the same passcode and yes, I'm sure I know what it is!) but now, when I try & switch profiles back to the original account, it asks for the restricted passcode and it reports it as WRONG each time. I know it's not as I was in & out of that account, locking & unlocking it to mimic use previously. I used the same passcode for each account.

Anyone else had this problem? Anyone got a fix?

I don't really want to ditch the accounts as my daughter was setting them up for her business as part of the trial and my name is now mud! :)

submitted by /u/DuncR
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