Playlists on Facebook not working

Hi all, hope you are well.

Can you help please?

I've been making videos for Facebook vlogging my chemo treatment, and I made them to be viewed in order.

However, I cannot get the PLAYLISTS function to work. I put the videos in a playlist, make sure they're in order, but when I check, they autoplay to videos from other creators.

I've asked a few people for help and a couple have pointed me in the direction of selecting SERIALISATION, however this option is definitely not coming up for me.

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Has anyone else had this issue? Have you found a solve for it? I'm absolutely desperate.

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Failing that - has anyone had any luck getting support from Facebook? As far I can see there's no way to contact them directly?

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Many thanks in advance,

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Sarah

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