So Facebook (and Instagram too now I guess, I've been locked out of both accounts) recently hit me with one of their nonsensical account lockout waves (presumably in an attempt to scrape more personal information and photos to build their targeted marketing database - because at the end of the day that's all these platforms really are now).
I did nothing wrong and hadn't logged into my Instagram in years, or posted anything to it (literally zero image uploads and no messages sent), and got hit with a "you violated our terms" lockout message.
So, despite being bullshitted out of my account, I was actually still willing to comply and give them a picture of my ID, because from a marketing perspective, I was still kind of interested in experimenting with leveraging these platforms as engagement tools.
However, upon complying with the unfair forced surrender of my personal information, Facebook's janky platform wouldn't even accept the image I tried to provide to them. I tried uploading a basic image of my ID, cropping it to be perfectly centered, and tried uploading different image formats. Nothing worked.
Whenever I clicked the "choose photo" and "continue" options, the page would just refresh with no response. The website doesn't actually take or process the image. I've looked this issue up online, and posts from a few years ago mentioned that the verification process can take a while - but no one mentioned the upload feature straight up not working.
Facebook is really a carnival clown-show at this point. All of the support threads on Facebook about this topic get closed and locked before an answer is provided. There's no active support team to help users with their accounts. They demand people's personal information and hold their accounts hostage, and then when people comply, Facebook's platform is so broken that users can't even provide them with the information they were blackmailed over in the first place.
So, currently in 2019, there's assumedly no solution to not being able to upload an image of your ID to Facebook.
While it's disappointing that I'm going to be missing out on these still somewhat popular platforms from a marketing perspective, I'm happy and relieved to drop my support for them entirely.
If Facebook is aiming to make an autonomous data profiling network that siphons people's personal information to sell/share with other advertising juggernauts like Google, you'd think they would at least coordinate their engineering monkies to make the data collection process functional.
Not only is Facebook unethically invasive, but they're clearly in decline as a business if they're actively locking out and failing to collect information out of the audiences they aim to profit from.
It's no mystery why LinkedIn's popularity is on the rise.
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